These Terms and Conditions apply to Gift Certificates/Sessio Vouchers and govern the relationship between Kirsten Krupps & Gift Certificate/Voucher Purchaser/Holder. Purchase/use of your Gift Certificate will constitute acceptance of these Terms and Conditions. These Terms and Conditions override any statements on your Gift Certificate if they are different. You must therefore read them carefully. If there is anything you do not understand, please contact me at hello[at]shutterhoundphotos.com. Your Gift Certificate is issued by and remains the property of Kirsten Krupps. It must be kept in a safe place and presented at the time of scheduling your photo session (either by phone picture or in person) in order to receive the benefits of this Gift Certificate/Voucher. All photo sessions must be scheduled at least 2 weeks in advance and subject to the photographer’s availability.
DEFINITIONS. The Terms “Photographer”, “photography team”, “us”, “we”, and “our” refer to Shutter Hound Pet Photography and all agents, employees, or other representatives.
The term “including” means “including, but not limited to.”
The term “session”, “event”, and “photography session” refers to a hired photographic session for the purposes of taking custom photographs of pets and pets with their people.
The term “gift certificate”, “certificate”, “session voucher”, and “voucher” refers to any prepaid amount to the Photographer for use towards a future photography session.
PAYMENT. Gift Certificates/Vouchers must be paid in full at the time of initial inquiry and purchase. Cash, check, Venmo, or an online invoice are the currently accepted forms of payment. Please make checks payable to ‘Kirsten Krupps.’ Returned checks will be subject to an additional $50 fee, and the Gift Certificate/Voucher will not be valid until payment by cash, online invoice, or Venmo occurs. Credit Card processing fees will be included on all online invoices (2.9% + $0.30) or Venmo (1.9% + $.10). No refunds are permitted for gift certificates.
USING YOUR GIFT CERTIFICATE: You may redeem your Gift Certificate/Session Voucher by calling, emailing, or using the form on ShutterHoundPhotos.com. When you use your Gift Certificate/Session Voucher the amount of your purchase will be deducted from the balance on the Certificate. The remaining balance may be applied to future purchases. Your Gift Certificate is not a credit Certificate, charge Certificate, or debit Certificate. You may not exchange your Gift Certificate for cash. Gift vouchers cannot be used in conjunction with any other vouchers or offers and are non-transferable. You may not sell your gift voucher, and it may not be used in sales or promotional activities, including giveaways, or prizes in competitions, without prior consent. Refunds will not be given for the purchase of a Gift Certificate. Photographer reserves the right to refuse to accept Gift Certificates which Photographer believes may have been stolen or obtained in another illegal way.
EXPIRATION + CANCELLATION: There is an expiration period of one (1) year from the date of issuance applied to your Gift Certificate/Session Voucher. However, I reserve the right to cancel your Gift Certificate if I suspect it is being used fraudulently or in breach of the following Terms and Conditions. Gift vouchers are non-refundable and it is the holder’s responsibility to book their session within good time. It is recommended to contact the photographer to book your session at least 6-8 weeks before your gift voucher is due to expire, as the schedule can get booked up well in advance.
LOSS, THEFT, DAMAGE: You should take great care of your Gift Certificate and store it in a safe place until the time of your photo session with Photographer. I am not responsible for lost or stolen Certificates. You should immediately report any loss, theft, fraudulent or unauthorized use of your Gift Certificate to Photographer immediately. If you lose your Gift Certificate or it is stolen or damaged, Photographer may, at their sole discretion, replace your Gift Certificate and transfer the balance stored on it to a replacement Certificate. Circumstances in which Photographer may determine not to replace your Gift Certificate include where Photographer reasonably believes that the notified incident has been caused by your breach of these Terms and Conditions or where there are reasonable grounds for suspecting that you are or have been engaged in fraudulent or other unlawful conduct. If Photographer agrees to replace your Gift Certificate, a replacement Certificate will be sent via email.
RESALE/USE IN PROMOTIONS: You may not sell your Gift Certificate. Gift Certificates may not be used in sales or promotional activities, including giveaways or prizes in competitions, without prior consent from Photographer. Photographer reserves the right to cancel any Gift Certificate that Photographer suspects has been resold or obtained in connection with an unauthorized sales or promotional activity.
DATA PROTECTION + PRIVACY: When you use a Gift Certificate you will be asked to provide certain personal information, including your name, address and contact details, as well as signing a contract regarding your photo-session. Photographer is committed to maintaining the security of your personal information in accordance with the requirements of the Data Protection Act and will take all reasonable steps to ensure that your personal data is kept secure against unauthorized access, loss, disclosure, or destruction.
LIABILITY: Photographer shall not be liable for any loss or damage arising from or in connection with your use of a Gift Certificate, where such loss or damage arises from any cause beyond our reasonable control. Where any loss or damage arises from a cause within our control, our liability to you shall not exceed a sum equal to the balance on your Certificate, as of the date that such loss or damage occurs. This clause shall not exclude or limit any liability that cannot be excluded or limited by law.
VARIATION: Photographer reserves the right to amend or waive any provision of these Terms and Conditions from time to time or to terminate the Gift Certificate service on reasonable notice. The Terms and Conditions applicable to the use of a Gift Certificate shall be at any time the terms and conditions published Gift Certificates / Vouchers Terms + Conditions (shutterhoundphotos.com) here and your continued use of a Gift Certificate shall constitute your acceptance of such terms and conditions.
REDEMPTION: Gift certificates are issued for redemption by client, to Photographer in exchange for professional photography services or print products, at the time and place agreed upon and confirmed by client and Photographer. Photo session is by appointment only, subject to photographer availability. All Gift Certificates do not include specific times and/or dates, and are limited by location to within 20 minutes of 78729 Austin, TX, unless otherwise agreed upon by the client and Photographer. Locations that require permits, may incur additional fees above the certificate amount, which must be paid by the client. Gift certificates cannot be redeemed for cash or returned for a cash refund and cannot be replaced if stolen. Cannot be redeemed to be used or redeemed towards previous purchases or redeemed to purchase other gift certificates, cannot be resold, and are not refundable. Photographer is not responsible for stolen gift certificates and retains the rights to close customer accounts and request alternate forms of payment if a fraudulently obtained gift certificate is redeemed and/or used to make a purchase. Any purchase exceeding the value of a gift certificate requires the balance to be paid with a valid credit card, cash, or check, to complete the transaction and receive any additional print products or services not covered by Gift Certificate. Photographer can provide gift certificate purchaser with information about the redemption status of gift certificate by request.
EXPIRATION: Gift certificates issued by Photographer are good for one year of date of issuance/purchase and must be redeemed in full within the valid time period. Any unused balance will not be refunded or credited upon expiry. The gift certificate must be shown (either by phone picture, email or in person) when making a booking to verify that you are the gift certificate holder. All bookings will require a signed contract at the time/date of booking by Photographer and client. If gift certificate cannot be verified, due to the loss by client of gift certificate, or proof of certificate holding cannot be obtained, client then forfeits gift certificate and Photographer is not held responsible for any amount/services listed on lost gift certificate.
PHOTOGRAPHY CONTRACT REQUIRED: All gift certificate holders must sign a legally binding photography contract with Photographer, before any photography or print services will be administered. Without contract signed, gift certificate holder does not have the rights to any services provided by Photographer, and does not have the right to use gift certificate in exchange for any photography or print services, or for any monetary refunds.
CANCELLATION: Gift certificates may be cancelled by Photographer, if after issue, any information supplied at the time of purchase is untrue or inaccurate, or if payment is declined or incorrect cardholder details and/or billing information has been supplied.
MISSED APPOINTMENT: Your gift certificate entitles you to a single photo-session booking and will be forfeited if you do not attend your appointment. All print credit will be forfeited as well. Rescheduling, and carrying over your gift certificate and security deposit may be considered where (1) more than 48 hours notice is given and only if there is a genuine reason beyond your control, or (2) if a substitute appointment is available. Any such rescheduling is entirely at the sole discretion of Photographer.
REFUSAL OF SERVICE: Photographer may refuse service where provision of services would, in our opinion, negatively effect the workplace rights, safety or well-being of our Staff or Clients, or cause an unreasonable disruption to our normal operations. This includes any issues of abuse or disrespect (whether emotionally or physically) by client towards Photographer. If this happens, then gift certificate, print credit and any other offers pertaining to gift certificate will be forfeited and withdrawn from client use, and client will not hold Photographer and heirs liable in any way for amount of gift certificate. If Client is refused services due to issues stated above, Client then forfeit any rights to gift certificate, photo session, and print credit offered.
ALL RIGHTS RESERVED: Photographer reserves the right to amend these gift certificate terms and conditions from time to time, at our sole discretion. In the event of any dispute, the decision of Photographer is final. All terms and conditions are applicable to the extent permitted by Texas state law.
